Patrick Sharp
Dedicated IT professional with over 15 years experience supporting clients across a variety of industries. Currently on a deep dive into Cloud technologies.
Skills
- Systems and Network Administration
- Linux / Windows
- Apache / nginx / IIS
- VMWare / Hyper-V / XenServer
- AWS / GCP / Azure
- Serverless
- SQL / NoSQL
- Infrastructure as Code
- CI/CD
- Ansible
- Python
- GitHub Actions
Experience
Systems and Network Administrator
W3 Media • Vancouver, BC (2010-2021)
- Senior Technician for over 10 years
- Managed datacenter, colocation and network operations
- Provided managed services for clients and resellers
- Administered web hosting and email environments for large userbase
- Designed, built and deployed bare-metal and virtualized solutions
- Set policies and procedures, trained IT staff and maintained technical documentation
- Monitored, analyzed and optimized systems and network to ensure performance
IT Support
Dye & Durham BC • New Westminster, BC (2009)
- Provided hardware and software support for PCs, printers, A/V equipment
- Administered Active Directory
- Supported and maintained network
- Provided detailed technical and procedural documentation
- Deployed new hardware/software
- Managed inventory and assets
Technical Support / Wholesale Specialist
Uniserve • New Westminster, BC (2008-2009)
- Led Wholesale Support team
- Defined policies and procedures for wholesale/reseller support
- Primary technical reference for over 30 independent ISPs
- Addressed advanced networking and technical issues related to DSL and Cable broadband connections
- Network monitoring (Nagios, Cricket)
- Managed wholesale support team to ensure that resellers' technical issues were addressed in a timely fashion
- Trained team members
Certifications
